Shipping policy

Welcome to Chevals Equestrian Store! We aim to deliver high-quality products with efficient and reliable shipping services. Please review our shipping policy to ensure you have all the necessary information.

Processing Time
All orders are processed within 1-2 business days after receiving payment. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Times
We offer the following shipping options:

Standard Shipping: 10-12 business days 
Expedited Shipping: 7-10 business days 
International Shipping: Delivery times vary depending on the destination, typically 7-21 business days.
Please note: Delivery times are estimates and may vary due to circumstances beyond our control, such as customs delays or postal service disruptions.

Tracking Information

Once your order has shipped, you will receive an email with your tracking number and a link to track your package.
Delayed or Lost Packages
If your package has been delayed or lost in transit, please contact our customer support at info@chevalsinternational.com or call us at +91 8840808792. We will do our best to resolve the issue.

Shipping Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for shipments delivered to incorrect or incomplete addresses.